Terms and Conditions

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Property Policies

  • According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at Anupama Hospitality. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.
  • The primary guest checking in to the guest house must be at least 18 years of age.
  • The standard check-in time is 12:00 PM and the standard check-out time is 11:00 AM. After booking you will be sent an email confirmation with guest house phone number. You can contact the guest house directly for early check-in or late check-out. Early check-in or late check-out is subject to availability and may be chargeable by Anupama Hospitality.
  • Unmarried/Unrelated couples will not be allowed to check-in. Anupama Hospitality reserves the right of admission. Accommodation can be denied to guests posing as a ‘couple’ if suitable proof of identification is not presented at check-in. This is at the full discretion of the guest house management. No refund would be applicable in case the guest house denies check-in under such circumstances.
  • Customers with Local IDs will not be allowed to check-in. Anupama Hospitality reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.
  • The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged by the guest house at the time of check-out from the guest house.
  • For any update, the customer shall pay applicable cancellation/modification charges.
  • Modified bookings will be subject to availability and revised booking policy of the guest house.
  • The cancellation/modification charges are standard and any waiver is entirely on the guest house’s discretion.
  • Number of modifications possible on a booking will be on the discretion of Goibibo.
  • Selective offers of Goibibo will not be valid on cancellation or modification of a booking.
  • Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Safety and Hygiene :-

  • Quarantine protocols are being followed as per local government authorities

  • Guests from containment zones are not allowed

  • Shared resources in common areas are properly sanitized

  • Property staff is trained on hygiene guidelines

  • Guests with fever are not allowed

  • Guests without Aarogya Set app are allowed

  • Hand sanitizer is provided in guest accommodation and common areas

  • Thermal screening is done at entry and exit points

Guest Profile :-

  • Unmarried couples are not allowed

  • Bachelors allowed

  • Guests below 18 years of age are not allowed at the property.

  • Suitable for children

Payment Related :-

  • Credit/debit cards are accepted

  • Master Card and Visa cards are accepted

Room Safety and Hygiene :-

  • All rooms are disinfected using bleach or other disinfectant

  • Linens, towels, and laundry are washed as per local guidelines

  • Rooms are properly sanitized between stays

  • Hand sanitizers are available in the rooms.

Food and Drinks Hygiene :-

  • COVID-19 guidelines for Food Hygiene is followed as per government guidelines

  • Social distancing is followed in restaurants

  • Serveware and supplies are sanitized before they are brought to the kitchen

  • Masks and hairnets are mandatory for staff in restaurants

Food Arrangement :-

  • Non veg food is allowed

  • Outside food is allowed

  • Take Away food is not available

  • Meal for One Guest is not available

  • In room dining available

Smoking/Alcohol consumption Rules :-

  • Smoking within the premises is allowed

  • There are no restrictions on alcohol consumption.

Pet(s) Related :-

  • Pets are not allowed.

  • There are no pets living on the property

Property Accessibility :-

  • The property is Elderly-friendly/Disabled-friendly

  • Bed height is accessible

  • The entire unit is wheelchair accessible

  • The property has a wide entryway

Physical Distancing :-

  • Social distancing protocols are followed

  • Contactless Check-In and Checkout service is available

  • Contactless Room service is available

  • Physical Barriers are deployed at appropriate places

  • Cashless Payment is available

ID Proof Related :-

  • Passport, Aadhar, Driving License and Govt. ID are accepted as ID proof(s)

  • PAN Card and Office ID are not accepted as ID proof(s)

  • Local ids not allowed

Other Rules :-

  • Allows private parties or events

  • Visitors are not allowed

  • Pets are not allowed,Hotel will strictly follow the WHO guidelines..